Budget Inn Global - El Cajon, California

Michelle C.

Overpriced not clean and the guest receive no calls. Outdated phone system. I tried to call my dear friend at 2 15 am . Never clicked over so I could enter room number, nobody answered at desk. A friend said he went there to check in her and was treated like a criminal because he reflected back to employee what he was projecting at him. The employee then started taking pics. Like he was a criminal. He should be sued or reprimanded. People shouldn't be harassed when checking in a friend he even said he would rent a room of his own . There could be a family emergency and we couldn't reach her by phone. I know these hotels have seen the worst of the worst but you handle it with kindness and if they give you trouble then call the mediators on police force. Don't slander someone that you just pissed off , please be a professional.

Rob G.

Just found this motel & already it's my new favorite. Rooms are clean with newer amenities like microwaves & refrigerators. Nice & quiet sleeping on very comfortable (non-squeeky) beds. They also have a BBQ area & washers & dryers for your laundry.

Bobby O.

Me and my 3-year-old went ahead of my wife and my 9-year-old to get a room while they got some stuff ready me and my younger daughter got there at about 11:00 got the room put my daughter to bed and turn on the TV to wait it didn't work the guy at the counter told me I had to wait till maintenance in the morning well I waited till my wife and my older daughter showed up we've been kind of bickering so we decided it's better that one of us leave of course me I let the counter guy know that one of us would be leaving when she got there she came in went to the counter to get her key I was smoking a cigarette waiting within a minute they both come he comes walking up very angrily and tells me you know to take my baby to the car I'm not really awake and upset with her I don't mind she can come grab the baby I was grabbing my stuff and getting ready well I'm sitting here smoking a cigarette all of a sudden he tells me I need to leave she is calling the cops so I leave I'm not even down the road when she calls me and tells me that he told her and my 9-year-old they needed to leave or he was calling the cops when asked about a refund he rudely acted like we shouldn't dare ask for some sort of refundI tried calling he picked up and then hung up and then refused to answer after that I've stayed there for piece off and on for years 10 and staff throughout the day are awesome unless anything happens overnight I guess I will be talking to the management in the morning and contacting somebody about some legal issue me and my family paid to get disrespected and tossed out at 2:00 in the morning for unknown reasons it saddens me that this could happen to a family without reason so Tim Stacy I'll see you guys in the morning whichever's there the money is not really the issue it's that he did this without explanation to people in the middle of the night for no explanation not doing anything I will be seeking answers and I hope this never happens to anybody else

Brittany B.

The office manager Stacey is absolutely the best. She's so professional and helped me out greatly while i stayed there. Hands down best motel in El Cajon!

Shannon

Terrible place. I called front desk and asked for a late check out. I was told I could check out at 12pm for a $10 fee.

11:47am, a manager comes banging on my door telling that they’re taking my entire deposit because I was there. She even accused me of lying and told me that nobody would have told me I could stay until 12pm.

while returning my key, I noticed another person in the office and realized he was the one that approved my late check out.

Even after he explained to the manager that he gave me permission to be there until 12pm…

SHE looked at me and said “why are you still here?” And STILL KEPT MY DEPOSIT because I was there past 11pm.

I would not have still been there had I not been granted a late checkout!

The room I was smelled horrible, came with an ash tray even though it was “nonsmoking”, there was nearby parking, no working TV and the AC wreaked of mold! Still, I had no intention of writing a review but the way the manager conducted herself was off the charts rude and as far as I’m concerned she stole my deposit.

This is the same manager that previously offered to let me enter a vacant room with my pets just so I could do my hair & makeup in exchange for $20. She told housekeeping to leave me alone and she pocketed the money.

Suddenly she’s concerned about a late checkout policy and takes my entire deposit even though front desk said I could have late check out?

To be clear, I knew was not checking into a Marriott and didn’t expect much but the way I was treated by that manager makes me view that motel as scum! Hotel rates have been high due to comic con and I wanted to save some money. Big mistake.

4EvaWonderful

Ok yeah, the pattern of the linens are dated and they ask for a key and remote deposit but overall, my room was clean and I didn't get beat up by bedbugs. The bathroom was clean
The bed was harder than my life is right now but at least it was a bed to sleep in.
My TV didn't work but that's ok I was too tired anyway... If I ever came back to this area I'd stay again

Amanda A. (.

I enjoyed my stay here. The front desk lady is amazing. It was quiet and peaceful. Clean rooms. The rooms are a little small.

Lizz G.

Every time I come In to town for work I stay here about 2 weeks every month my overall experience has been great the rooms are fully furnished with microwave refrigerator spacious with the hot day the ac get really cold they also have bbq onsite for the guest to use . Location is overall great and safe they are located on main Street in El cajon the rooms are very clean and smell good the staff make sure the room are throughly clean never found a bug in the rooms There is always clean sheet and towels . Management is also so nice and great .Tim is the manager he is very nice very professional he accommodate
all guest need . He maintains a very great staff . One staff member her name is stacy also a great person she is a very accommodate to guest and super professional she has a very great attitude she is kind and courtesy to all guest if it was not for her I would not not be staying in this motel .